A woman with glasses and blonde hair smiling while sitting at a pink table with notebooks, a laptop, a smartphone, and a coffee mug that says 'Kitchen Disco.' She appears to be in a meeting or working in a modern office with a large green plant in the background.

Bring Structure Back to Your Business Operations

Practical operational support to organise systems, improve workflows and help your business run more efficiently.

As businesses grow, operations often become more complex.

Processes evolve, systems multiply, and important tasks can start to fall between the gaps.

Neon & Co provides practical operational support to help businesses organise their processes, improve workflows and bring clarity to their day-to-day operations.

Running a business involves far more than delivering your core service.

There are systems to manage, processes to organise and internal workflows that need to function efficiently.

Without a clear operational structure, businesses can quickly become reactive rather than organised.

With over 27 years of experience across recruitment, HR and operations, I understand how operations connect directly with people management, performance and business growth.

Neon & Co helps bring clarity, organisation and structure to business operations so teams can focus on delivering their work effectively.

How I Can Support

Process Improvement

Helping businesses review and improve their internal processes.

Includes:

  • reviewing current workflows

  • identifying inefficiencies

  • recommending improvements

  • documenting procedures

Systems Organisation

Supporting businesses to organise their operational systems and tools.

Includes:

  • reviewing current systems

  • organising documentation

  • improving system structure

  • supporting the implementation of new tools

Operational Support

Providing practical support with operational tasks that help the business run smoothly.

Includes:

  • project coordination

  • operational planning support

  • internal documentation

  • workflow organisation

Process & Workflow Improvement

Many businesses operate with processes that have developed organically over time.

While this often works during early growth stages, it can create inefficiencies as the business becomes more complex.

Neon & Co supports businesses by reviewing workflows and helping introduce clearer, more consistent operational processes.

This might involve documenting procedures, simplifying workflows or introducing clearer structures that improve day-to-day organisation.

Systems & Tools

Most modern businesses rely on a number of digital tools to manage their operations.

However, without a clear structure, these systems can quickly become disorganised.

Neon & Co can support the organisation of operational systems such as:

  • document management platforms

  • HR systems

  • project tracking tools

  • internal documentation

The aim is always to ensure systems are clear, structured and easy to manage.

Operational Experience

Close-up of Jacqui of Neon & Co smiling with short blonde hair, wearing a royal blue blouse, in front of a light grey background with a blurred green plant.

Before launching Neon & Co, I spent over 27 years working across recruitment, HR and operational leadership roles.

During this time, I managed large remote teams across sales and delivery environments, alongside holding P&L responsibility and operational management roles.

This experience provides a strong understanding of how operational systems connect with people management, performance and business growth.

Who This Support Is For

Operational support from Neon & Co is particularly valuable for:

  • small business owners who need help organising internal processes

  • HR consultants implementing systems for their clients

  • businesses experiencing growth and needing a clearer operational structure

Operations Support Pricing

Operational support is usually tailored depending on the size of the business and the type of work involved.

As a guide, businesses typically work with Neon & Co in one of the following ways.

Operational Support (Ad-hoc)

£40 per hour

Support for specific operational tasks or short-term projects.

Examples include:

  • documenting processes

  • organising systems

  • workflow improvements

  • project coordination

Monthly Operational Retainer

From £300 per month

Reserved time each month for consistent operational support.

Flexible across whatever comes in systems, processes, documentation or project coordination.

Invoiced monthly in advance.

Operational Review

From £295

A structured review of your current operational setup to identify opportunities for improvement.

Includes:

  • workflow review

  • systems overview

  • operational recommendations

FAQ

  • Yes, monthly retainer support works in a similar way to fractional resourcing. You get consistent, experienced operational support without the cost or commitment of a full-time hire.

  • Yes. Reviewing and improving workflows and documentation is a common area where Neon & Co supports businesses.

  • Yes. I can help organise and support the implementation of operational tools where appropriate, including document management platforms, HR systems and project tracking tools.

Contact me

Jacqui of Neon & Co, with blonde hair, wearing a white shirt, is sitting at a desk, smiling and talking on a smartphone. She is working on a laptop, with a pink notebook and a plant on the desk.

If your business operations are starting to feel disorganised or inefficient, Neon & Co can help bring structure and clarity.